These terms govern access to and use of the Hiveomics website and the Nexus platform. Specific contractual relationships — such as Business Associate Agreements, partnership agreements, and order forms — control where they overlap with these terms.
01
Definitions
"Hiveomics," "we," "us," "our" refers to Hiveomics and its affiliates.
"Services" means this website, the Nexus platform, and any related applications, APIs, and documentation provided by Hiveomics.
"You," "your," "Customer" means the individual or entity accessing the Services.
"Content" means any data, materials, or information made available through the Services.
02
Acceptance of terms
2.1 Agreement
By using the Services, you agree to these Terms of Service. If you do not agree, do not use the Services.
2.2 Authority
If you are accepting on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
2.3 Eligibility
The Services are intended for healthcare professionals, qualified researchers, and authorized representatives of partner organizations. You must be at least 18 years of age.
03
Account registration and security
3.1 Account creation
Some Services require an account. Account creation requires accurate, complete, and current information.
3.2 Account credentials
You are responsible for protecting your credentials and for all activity under your account. Notify us immediately of any unauthorized use.
3.3 Account suspension
We may suspend or terminate accounts that violate these terms or that pose a security risk.
04
Use of services
4.1 License grant
Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal clinical, research, or partnership purposes.
4.2 Restrictions
You agree not to:
- Reverse engineer, decompile, or attempt to derive source from the Services.
- Resell, sublicense, or transfer access without prior written consent.
- Use the Services to violate any law or third-party rights.
- Interfere with or disrupt the integrity of the Services.
4.3 Acceptable use
You will use the Services only for lawful purposes and in compliance with all applicable healthcare, privacy, and data protection laws.
4.4 Healthcare disclaimer
Hiveomics output supports clinical decision-making; it does not replace clinical judgment. A qualified clinician is responsible for every diagnostic or treatment decision.
05
HIPAA compliance and PHI
5.1 Business Associate Agreement
When the platform processes Protected Health Information on behalf of a covered entity, the parties enter into a separate Business Associate Agreement (BAA) governing PHI handling.
5.2 PHI handling
PHI is handled in accordance with HIPAA, the BAA, and applicable state and international privacy laws.
5.3 Your responsibilities
You are responsible for obtaining all required patient authorizations and for ensuring lawful basis for any PHI you submit through the Services.
06
Intellectual property rights
6.1 Our intellectual property
The Services, including software, models, designs, trademarks, and documentation, are owned by Hiveomics or its licensors and are protected by intellectual property law.
6.2 Your content
You retain ownership of content you submit. You grant Hiveomics a limited license to process that content as necessary to provide the Services.
6.3 Feedback
If you provide feedback, suggestions, or ideas, we may use them without obligation or compensation.
6.4 Trademark license
The Hiveomics name and marks may not be used without prior written consent.
07
Fees and payment
7.1 Subscription fees
Platform fees, per-study fees, and other charges are set out in your order form or partnership agreement.
7.2 Payment terms
Invoices are due net 30 from the invoice date unless agreed otherwise. Late amounts accrue interest at the lesser of 1.5% per month or the maximum permitted by law.
7.3 Fee changes
Fees may change at renewal with at least 60 days' written notice. Mid-term changes require mutual written agreement.
08
Service availability and modifications
8.1 Service availability
We aim for high availability but do not guarantee uninterrupted access. Maintenance windows are communicated in advance where practical.
8.2 Service modifications
We may modify, enhance, or discontinue features. Material changes affecting paid customers are communicated in advance.
8.3 Updates and upgrades
Routine updates are included. Major upgrades may be available at additional cost.
09
Data security and breach notification
9.1 Security measures
We implement administrative, technical, and physical safeguards proportionate to the sensitivity of the data we process.
9.2 Security incidents
We notify affected customers of confirmed security incidents in accordance with applicable law and any contractual SLAs.
9.3 Your security obligations
You are responsible for safeguarding your own systems, accounts, and credentials and for promptly reporting suspected incidents on your side.
10
Warranties and disclaimers
10.1 Limited warranty
We warrant that the Services will perform materially in accordance with the documentation provided. Your sole remedy for breach is correction or, if correction is not commercially feasible, termination and a pro-rata refund.
10.2 Disclaimer of warranties
EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.3 Medical disclaimer
The Services are decision support, not a substitute for clinical judgment. Clinicians are responsible for diagnostic and treatment decisions.
10.4 Regulatory status
Regulatory clearances are noted in product documentation. Use only within the regulatory and clinical scope authorized in your jurisdiction.
11
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIVEOMICS' AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES IS LIMITED TO THE AMOUNTS PAID BY YOU TO HIVEOMICS IN THE 12 MONTHS PRECEDING THE CLAIM. NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.
12
Indemnification
You will indemnify Hiveomics against third-party claims arising from your unlawful use of the Services, your violation of these terms, or content you submit that infringes the rights of a third party.
13
Term and termination
These terms remain in effect while you use the Services. Either party may terminate for material breach not cured within 30 days of written notice.
On termination, your right to use the Services ends. Sections that by their nature should survive termination — including IP, liability, indemnification, and confidentiality — survive.
14
Dispute resolution
The parties will attempt in good faith to resolve disputes through direct negotiation. Unresolved disputes are subject to the governing law and jurisdiction set out in Section 15.
15
General provisions
Governing law. These terms are governed by the laws of the State of Israel without regard to conflict-of-law principles, except where a partnership agreement specifies otherwise.
Entire agreement. These terms, together with any signed order form or partnership agreement, are the entire agreement between the parties on this subject.
Severability. If any provision is found unenforceable, the remaining provisions remain in effect.
No waiver. Failure to enforce a right is not a waiver of that right.
Assignment. You may not assign these terms without our prior written consent.
16
Contact information
General inquiries: info@hiveomics.com.
Legal notices: legal@hiveomics.com.
Hiveomics — Ramat Gan, Israel.